Contact
A shaft, a level change, a lift that has stopped
We answer within one working day with a first assessment and, if needed, a survey date. For a lift that has stopped, do not write: call the toll-free number.
The form
Three lines are enough: where, what and by when.
Offices
- Gruppo Simet Torino, Piemonte Via Luigi Santagata 26/A, 10156 Torino ↗
- Delta Ascensori Prato, Toscana Via Roma 317, 59100 Prato ↗
- Toll-free number 800 984858 Faults and emergencies, around the clock
- Gruppo Simet +39 011 246 7706 info@grupposimet.it
- Delta Ascensori +39 0574 40 03 17 info@deltaascensori.it
The Turin office is open Monday to Friday, 8:30 to 17:30. The toll-free number answers around the clock from Italian numbers; from abroad call +39 011 246 7706.
Questions
Before you write
Is the survey charged?
Not in Piedmont and Tuscany. Elsewhere we deduct it from the first job.
Who answers from Prato?
Delta Ascensori looks after clients in Tuscany and international clients, in Italian and English. Enquiries from the form reach the right office according to the city you indicate.